Detroit, Michigan

Precision care
for the watches
that matter.

Professional watch repair, servicing, and restoration for mechanical, quartz, and vintage timepieces. Clear assessments. Honest pricing. No surprises.

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Quick Guide

What does your watch need?

Select the option that best describes your situation and we'll point you in the right direction.

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What We Do

Our Core Services

Watchmaker repairing a mechanical watch movement
Movement Care

Watch Repair

Diagnosis, cleaning, lubrication, and component replacement for mechanical and quartz movements.

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Watch battery replacement service
Quartz Service

Battery Replacement

Fast, reliable battery replacement with seal inspection included as standard on all quartz watches.

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Watch polishing and case restoration
Restoration

Polishing & Restoration

Careful case and bracelet refinishing that respects the original finish and character of your timepiece.

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Water resistance testing equipment for watches
Protection

Water Resistance Testing

Pressure testing and gasket replacement to verify and restore your watch's water resistance rating.

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How It Works

Our Repair Process

Every watch that comes through our door follows the same careful, transparent process — so you always know what to expect.

1

Initial Assessment

We examine your watch thoroughly and document its current condition, identifying any visible wear, damage, or issues with the movement. You receive a clear written summary before any work begins.

2

Quote & Approval

Based on the assessment, we provide a detailed quote outlining exactly what the service involves and what it will cost. Nothing proceeds without your explicit approval.

3

Service & Repair

Our technicians perform the agreed-upon work using appropriate tools and lubricants for your specific movement. We source genuine or quality-equivalent parts where replacements are required.

4

Quality Check

Once service is complete, the watch is tested for accuracy, function, and — where applicable — water resistance. We do not consider a job done until it meets our internal standards.

5

Collection & Care Notes

You collect your watch along with a summary of the work performed and guidance on care going forward. We're available to answer any questions at this stage or afterward.

Know Your Watch

Test Your Knowledge

Three short quizzes to help you understand your watch better — from maintenance habits to mechanical basics.

How well do you maintain your watch?

1. How often do you have your mechanical watch professionally serviced?

2. How do you store your watch when not wearing it?

3. Do you avoid exposing your watch to strong magnetic fields?

4. How do you clean your watch?

Is your watch due for a service?

1. When was your watch last professionally serviced?

2. Is your watch running noticeably fast or slow?

3. Do you notice any fogging, moisture, or condensation under the crystal?

4. Does the crown or any pusher feel stiff, scratchy, or inconsistent?

Mechanical vs Quartz — what do you know?

1. What powers a mechanical watch?

2. Which type of movement is generally more accurate in daily timekeeping?

3. How does an automatic (self-winding) watch wind itself?

4. Which component regulates the timekeeping in a mechanical movement?

5. Approximately how often should a mechanical watch movement be serviced?

Visual Comparison

The Difference Service Makes

Drag the slider to compare the visual state of a watch before and after a full cleaning and case polish. Results vary by watch condition and service scope.

Watch after professional cleaning and polishing
Watch before cleaning, showing surface wear
Before Service After Service
What Clients Say

Customer Reviews

★★★★★

"I brought in my grandfather's pocket watch, which had not run in years. The technician explained everything clearly before touching it, and the watch now runs beautifully. I appreciated the honesty throughout."

Robert M.
Detroit, MI
★★★★★

"Battery replacement was quick, and they inspected the seals as part of the service. I was not expecting that level of thoroughness for a simple battery swap. Good value."

Linda P.
Warren, MI
★★★★★

"The polishing on my Seiko was done conservatively, exactly as I requested. They did not over-polish and preserved the satin finish on the sides. Clearly they know what they're doing."

David K.
Dearborn, MI
★★★★★

"My dive watch had failed its pressure test at another shop. Top Watch Repair found a damaged crown tube, replaced it, and re-tested successfully. I will not go anywhere else."

James T.
Grosse Pointe, MI
★★★★☆

"Solid service, reasonable turnaround time, and the technician was patient with my questions. The quote was fair and there were no unexpected charges at pickup."

Sarah N.
Royal Oak, MI
★★★★★

"I had a vintage Omega that needed a full service. They sourced the correct lubricants and did not rush the job. When I picked it up, it was running within COSC tolerances. Excellent work."

Andrew F.
Ann Arbor, MI
The People Behind the Work

Meet Our Team

Marcus Holden, Lead Watchmaker

Marcus Holden

Lead Watchmaker

Marcus has been working on watch movements for over two decades, with a particular focus on vintage Swiss calibers. He trained formally in Switzerland and brings methodical attention to every service he performs.

Elena Carr, Restoration Specialist

Elena Carr

Restoration Specialist

Elena oversees case and bracelet restoration work. Her approach is careful and measured — she understands that over-polishing can reduce a watch's value, and she works to preserve originality wherever possible.

Daniel Park, Quartz & Electronics

Daniel Park

Quartz & Electronics Technician

Daniel specializes in quartz and electronic movements. His background in precision electronics helps him diagnose circuit issues that other shops might miss, saving customers from unnecessary part replacements.

Priya Nair, Client Relations

Priya Nair

Client Relations

Priya is the first person you'll speak with when you visit or call. She coordinates intake, communicates updates, and ensures that every client understands what's happening with their watch throughout the process.

From Our Library

Articles & Guides

Watch maintenance tools and equipment
Guide · 8 min read

The Watch Owner's Maintenance Guide

Practical guidance on how to care for your watch between professional services — from cleaning to storage to identifying early warning signs.
Watch movement with gears visible
Explainer · 10 min read

How Watch Mechanisms Work

An accessible introduction to the key components inside both mechanical and quartz movements, explained without unnecessary jargon.
Watchmaker examining a timepiece
Guide · 7 min read

When to Service Your Watch

Understanding the signs that suggest your watch needs professional attention, and what happens if routine servicing is delayed too long.
View All Articles
Common Questions

Frequently Asked Questions

Turnaround times vary depending on the type of service and parts availability. A straightforward battery replacement or regulation is usually completed same day or within 24 hours. A full movement service typically takes 1–2 weeks. If parts need to be sourced, we will advise you on the expected timeline before work begins.
Walk-ins are welcome during business hours. If you have a specific time in mind or are traveling from further away, we recommend calling ahead to ensure a technician will be available to conduct the initial assessment on your arrival.
We have experience with a wide range of brands and movements, including vintage and higher-end timepieces. If a service falls outside our current capabilities, we will tell you clearly and can suggest appropriate alternatives rather than attempting work we are not qualified to perform.
If we assess the watch and determine that repair is not viable, we will explain the reasons and return the watch to you. Any assessment fee, if applicable, will be communicated upfront before examination begins. We do not charge for work that was not performed.
Absolutely. The majority of our customers bring in watches purchased at other retailers, online, or through inheritance. The origin of the watch does not affect our willingness to assess and service it.
That is exactly what the initial assessment is for. You do not need to diagnose the problem yourself — bring the watch in and describe what you have noticed. Our technicians will examine it, explain their findings in plain language, and recommend only what is genuinely necessary.
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Bring Your Watch In for an Assessment

No commitment required. We'll examine your watch, explain what we find, and provide a clear quote before any work begins.

Contact Us +1 416-955-5924